SHIPPING INFORMATION

Orders are shipped from XOOSE.de headquarter based in Hamburg, Germany,

Monday to Friday form 9:00 to 16:00. Orders placed during the weekend are processed the following Monday.

We have the following shipping options for deliveries within Germany:

  • Premium “6,90 €” : If you choose the Premium shipping method, you will always receive a tracking number to track your shipment, regardless of size and type of packaging.

With us you will acquire a one-of-a-kind product that is specially produced in the highest quality according to your wishes. We differentiate between production times and delivery times.

For deliveries within Austria, Switzerland, Belgium, Netherlands, France & Czech Republic we have the following shipping option:

  • Premium “12,90 €” : If you choose the Premium shipping method (if available), you will always receive a tracking number to track your shipment, regardless of size and type of packaging.

For deliveries within any other country in the European Union we have the following shipping option:

  • Premium “15,90 €” : If you choose the Premium shipping method (if available), you will always receive a tracking number to track your shipment, regardless of size and type of packaging.

We offer the following shipping options for deliveries outside the European Union:

  • Premium “34,90 ” : With a tracking number to track your shipment, regardless of size and type of packaging.

Notice for customers in Switzerland and outside the EU

Your order will be shipped from Germany. Therefore, additional taxes, duties and fees may apply.

You can find more information for Switzerland at www.post.ch.